Terms of Service

1. Agreeing to these terms

By using this website, booking a session, subscribing to the newsletter, or working with me, you agree to these terms. If you do not agree with them, please do not use the site or book a session.

You must be at least 18 years old to book a session or work with me.

2. What AnimaDreams is

I am an intuitive coach and I work with people on the energy of their homes and their daily lives. My training includes certification as a Gifted Intuitive Coach through Sonia Choquette, and home energy alignment training in the Tao of Dana lineage.

The work is collaborative. I do not hand you a set of instructions and send you away. The point of the work is that you hear your own answers more clearly, and that your home and your habits stop working against the life you are building. What you do with what surfaces is yours to decide.

3. What AnimaDreams is not

This matters, so it is stated plainly.

Coaching is not therapy, medical care, or a diagnosis. I am not a licensed therapist, psychologist, psychiatrist, physician, or medical professional of any kind, and nothing I do is a substitute for care from someone who is. Sessions do not diagnose, treat, cure, or prevent any physical or mental health condition.

Coaching is not financial, investment, legal, or tax advice. I am not a licensed advisor in any of these fields. If you need that kind of advice, please get it from someone qualified to give it.

If you are in crisis, or if you are dealing with a mental health condition, please work with a qualified professional. Coaching can sit alongside that care beautifully, but it does not replace it, and I will say so if I think you need support I am not the right person to give.

I do not guarantee outcomes. No coach honestly can. What surfaces in a session depends on what you bring, what you are ready to see, and what you choose to do afterwards. I bring my full attention, my training, and my intuition. I cannot promise a particular result, a particular feeling, a particular income, a particular relationship, or a particular timeline, and any suggestion otherwise is not something I have said.

You remain responsible for your own decisions. Everything I share is offered for you to weigh, test against your own knowing, and accept or set aside. Every choice you make about your life, your health, your money, your relationships, and your home is yours. You are a capable adult and I will treat you as one.

4. Booking, sessions, and payment

The intro call

The introductory call is free, and it exists so that we can both find out whether working together makes sense. It is a conversation, not a session, and it is not coaching.

Booking

Sessions are booked through TidyCal. When you book, you are asked for your name and your email address, which I use to hold your place and to reach you about the session. What happens to that information is described in the Privacy Policy.

Payment

Payment terms, methods, and timing are set out at the point of booking for each paid service. Payment is due in full before a paid session takes place unless we have agreed otherwise in writing.

Prices are stated at the time you book. I may change prices for future bookings at any time, but never for a session you have already paid for.

Rescheduling and cancellation

Life happens, and I would rather be reasonable than rigid. Here is the line.

• Please give at least 24 hours notice if you need to move or cancel a session.

• With that notice, you may reschedule once at no charge.

• Cancellations with less than 24 hours notice, and no-shows, are charged in full. The time was held for you and cannot be given to anyone else.

• If a further reschedule is needed after the free one, we will find a way, but it may be treated as a new booking.

If I need to cancel or move a session, you may reschedule at no charge or receive a full refund of that session, your choice.

Refunds

Because the work is delivered live and personally, sessions are not generally refundable once they have taken place. If something goes genuinely wrong on my side, write to me and I will make it right.

Being present

Sessions are held at the time booked. If you arrive late, we work with the time that is left, and the session ends at its scheduled end so that the person after you is not affected.

5. What I ask of you

• Be honest with me. The work only goes as deep as what you are willing to say.

• Show up on time and ready to think.

• Give me accurate information. If your intake answers or the details you share about your home are wrong or incomplete, the work will be built on the wrong foundation.

• Do not attend a session under the influence of anything that will get in the way.

• Treat me with the same respect I extend to you. I may end a session, and decline future bookings, if that is not the case.

6. Confidentiality

What you share with me stays with me. I do not discuss your life, your home, your sessions, or your identity with anyone.

The narrow exceptions, which I will be direct about if they ever arise:

• If you give me clear permission, for example to use a comment as a testimonial. I will ask, and a no costs you nothing.

• If I am legally required to disclose something.

• If I believe there is a serious and immediate risk of harm to you or to someone else.

• Anonymously and unrecognisably, if I ever reference a pattern from my work in my writing. Nothing that could identify you, and nothing distinctive to your situation, would ever be used.

Please keep sessions confidential too. Do not record a session without my agreement.

7. Materials and copyright

Everything on this website and everything I produce for the practice, including the writing, the questionnaires, the frameworks, the method, the visual identity, and the reports, belongs to me.

What I make for you is yours to use. If your service includes a written report, a questionnaire, or other materials, you receive a personal, non-transferable licence to use them for yourself, in your own home and your own life, for as long as you like. That is what they are for.

What you may not do is republish them, share them publicly, sell them, teach from them, or use them to build or deliver a service of your own. If you want to do something with my materials that is not covered here, ask me. The answer is often yes.

What you share stays yours. Photographs of your home, your writing, and your answers remain yours. You are giving me permission to use them to do the work for you, and nothing more.

8. The newsletter

The AnimaDreams newsletter is published on Substack. Subscribing is voluntary, unsubscribing is one click at the bottom of any email, and you never need to explain yourself.

9. Other sites and SOS El Arca

This website links to other places. Once you leave, you are in their hands, not mine, and I am not responsible for their content, their practices, or their terms.

SOS El Arca. AnimaDreams is not affiliated with, associated with, sponsored by, or endorsed by SOS El Arca, the animal shelter in Playa del Carmen. I suggest a donation because I believe in what they do. Any donation goes directly to them, through them. I do not collect it, handle it, process it, or see it, I receive no payment, commission, or benefit of any kind, and I am not responsible for their operations or for what becomes of a donation you make.

10. The website itself

I do my best to keep this site accurate and available, but I make no promise that it will be free of errors or online at every moment. Content on the site is offered for general information and is not personal advice to you.

Please do not misuse the site: no attempts to break it, no scraping, no using it for anything unlawful.

11. Limits on liability

To the fullest extent the law allows:

• The website, the newsletter, and all services are provided as they are, without warranties of any kind, express or implied.

• I am not liable for indirect, incidental, or consequential losses, including lost income, lost opportunity, or emotional distress, arising from your use of the site or the services.

• Where liability cannot be excluded, my total liability to you is limited to the amount you actually paid me for the service in question.

• I am not liable for decisions you make, or do not make, as a result of a session. Those remain yours.

Nothing here is intended to exclude liability that cannot lawfully be excluded.

12. Ending things

You can stop working with me at any time. I can decline to work with you, or to accept a booking, at any time, for any reason that is not unlawful. If I end an arrangement and you have paid for sessions that have not happened, I will refund those.

The sections on confidentiality, materials and copyright, and limits on liability survive the end of our working relationship.

13. Changes to these terms

I may update these terms. The date at the top will change, and where a change is significant I will tell active clients directly. The terms in force when you book a session are the terms that apply to that session.

14. General

If any part of these terms turns out to be unenforceable, the rest still stands.

These terms, together with the Privacy Policy and anything specific we agree in writing for a particular service, are the whole agreement between us.

Governing law: [PLACEHOLDER: to be confirmed. See note below.] Any dispute will be brought in the courts of that place. There is no mandatory arbitration.

15. Contact

dominique@animadreams.com

If something here concerns you, write to me before you decide it is a problem. It is me reading the email.